Tuesday, June 27, 2006

Attempt #4 - Interpreter for the Doctor's Office.

I walked in the doctor's office this morning and found a different secretary at the appointment window. To cut to the chase, I informed her that I was here previously and had been on the phone with them. I'd like to meet with someone about having an interpreter for my appointment. The secretary referred me to the same nurse that I've previously been with and I believe this is the same person that hung up on me yesterday.

This nurse handed me a clipboard with paperwork attached and tried to fingerspell to me. I was moderately surprised because she never fingerspelled to me in my previous two visits. Unfortunately, I couldn't understand her fingerspelling so we went back to writing back and forth. She wrote that I had to complete the new patients information forms before I can be admitted for appointments. Which was upsetting because I filled out the very same forms in 'Attempt #1' as I've told her over the phone yesterday.

As I turned in the forms, the nurse notified me that she'll need schedule my appointment two weeks in advance to find an interpreter. I was given the tentative date of July 19th. note: the doctor's office is closed from July 3rd to 7th. I wanted to asked for an appointment at a sooner date but I held back because what really matters is that they're finally making progress to get an interpreter and I'm confident that at future appointments, they'll learn that they can set up appointments within 72 hours in advance.

Within few hours, I've received an e-mail this afternoon that they've gotten an interpreter and was able to move up the date of the appointment to July 17th instead of the 19th.

Mission accomplished!

Monday, June 26, 2006

Attempt #3 - Interpreter for the Doctor's Office.

It's been over a week and I have not received an e-mail or phone call regarding my upcoming appointment with an interpreter.

I called the office this morning and spoke with the secretary that remembers me from the past two times I've been at the office. She apologized that she couldn't find an interpreter and told me that she has seen me read and write well hence I can come in for an appointment without an interpreter. I remained steadfast and assured her that she can find an interpreter and I asked her for the names of the interpreter agencies that she called to get an interpreter then I was put on hold...

Another woman picked up the phone and told me that they know how to fingerspell and repeated the mantra that she has seen me read and write well and asked me to have my appointment without an interpreter. I explained to the lady that I can write back and forth at a fast food restaurant for my order and I can write back and forth at the auto store for a specific part I want but at the doctor's office, I require an interpreter to have a full access and understanding of what is happening and being explained during my appointment.

The lady on the phone soften and told me that they will try and search for an interpreter but at the time, they cannot serve me because I'm not in their computer. I told her that I was in her office twice in the past two weeks. She then tells me that the secretary tells her that I didn't fill out any form last week then I replied that is because I already filled it out two weeks ago and the secretary last week didn't ask me to fill out any forms. The lady on the phone replied, "I'm sorry, that's your word against her word. We don't have you on our file and you'll need to come in and fill out paperwork."

I then came to a conclusion...I told the lady that I will be in her office late today or tomorrow after I complete phone calls to "people" that I was not provided service. The lady suddenly gotten upset and told me not to do that because they have not refused me an interpreter. I told her that you may have not refused me an interpreter but you are denying me of service due to putting me through "red-tape" of changing my PCP provider and coming back to fill out "paperwork" when I've filled it out in the past and you are encouraging me to come in without an interpreter. She then hung up on me.

---

Shortly after the call, I called my local GACHI office and explained to them of the phone converstation I had. I was told that they've called and faxed information on the ADA regarding interpreters at the doctor's office and they've faxed a list of interpreter agencies and freelance interpreters to them. They will make another call to the office today to follow up on my case.

I also called my insurance provider and explained the situation to them. The person on the line apologized on the behalf of the doctor's office and will be contact them today to have them provide better service and inform them that they must provide an interpreter by request.

I will be at the office tomorrow morning to fill out their "paperwork" and hope that this third trip to the office will be the charm to receive service and an interpreter.

For further information on having interpreters for the doctor's office. Go to this link - www.nad.org/doctors.

Saturday, June 24, 2006

Want Change? Give Feedback.

I'm on the look out for jobs and the best place to do that is to contact your college/university's career center. I've signed up for my alma mater's e-mail listserv of job listings. I receive several e-mails from them a day/week and it has become time consuming to open all those e-mails and attachment to find that the position is advertised for California, Montana, or Maine. Whereas I'm interested in certain states. Thus, I decided to e-mail to my career center on the feedback to add the intials of the state in the subject line of the e-mail so we can easily sort them out as we look for job positions. To my delight, they've loved the feedback and they've adopted the change.

Fr: deb(at)gallaudet.edu
To: sonnyjames(at)yahoo.com
Subject: RE: Job Postings

Hi Sonny!
Nice to hear from you. Hope all is well with you. Thanks for your brilliant idea. We will start adding the state next to the job title in the subject line so the alumni will only open the email they want to read.
Have a great summer!
Deb

-----Original Message-----
Fr: sonnyjames(at)yahoo.com
To: Gallaudet University Career Center
Subject: Job Postings

For future reference could you please post the initials of the state that the job is being advertised from in the Subject line because I cannot go through them all to find if the job announcement is from Georgia, Alabama, or Tennessee.

Thanks,
Sonny
To be connected to your Alumni Job Network - click on your alma mater.

Thursday, June 22, 2006

Attempt #2 - Interpreter for the Doctor's Office.

I waited for a week after my first attempt at the doctor's office to give my GACHI Advocate time to mail information and pamphlets to the doctor's office on the ADA law and how to get an interpreter and serve the deaf community. In that time frame I've also received my new insurance card with the correct doctor listed on the card as my PCP.

I walked in the doctor's office and met with the same secretary that I was with last week. I gave her my insurance card and asked for an appointment. She said I could come in tomorrow. I reminded her about last week that I had requested an interpreter for the appointment. She didn't flinch or turn around and talk with the nurse about an interpreter. She surprised me by asking, okay, how does this work?

I told her that there are two ways. She could go ahead and give me an appointment that is a week in advance then begin calling for interpreters and ask them to come in at that specific time. Or with my flexible and open schedule, I permitted her to call interpreters and let them decide when was the best time to come in and let me know when that is and I'll be there.

I will call the doctor's office through video relay to follow up their progress on finding an interpreter. That is to be in my next post.

Tuesday, June 20, 2006

Attempt #1.5 - Interpreter for the Doctor's Office.

Immediately after 'Attempt #1' - I contacted my local GACHI advocate (Georgia Council for the Hearing Impaired, Inc) about being turned away after asking for an interpreter at the doctor's office.

I explained what had happened and gave the advocate the address and phone number of the doctor's office from the business card I've gotten. The advocate said they'll send the doctor's office information sheets and pamphlets on the ADA (Americans with Disabilities Act) on requiring interpreters at the doctor's office. If the doctor's office turn me away after the 2nd time, they'll call and may visit the office to educate them and help me to get the services that they're required to provide.

The second step after getting in touch with my local GACHI advocate - I called my insurance carrier and changed my PCP (Primary Care Physician) provider to the one that I had visited. I also took the opportunity to explain on what had recently happened and the customer representative that I spoke with assured me that this should have not happen and if it happened again, my insurance carrier will contact the doctor's office and lobby on my behalf to have them to provide an interpreter.

I've just received a new insurance card in the mail with the correct PCP on my card. I will be going to the doctor's office this afternoon and keep you posted.

Thursday, June 15, 2006

Attempt #1 - Interpreter for the Doctor's Office.

Growing up back in Faribault, Minnesota - I never had a problem receiving an interpreter for the doctor's office. Onward to Gallaudet University in Washington, DC - I never had a problem receiving an interpreter for the doctor's office. BOOM - Here I am in Cave Spring, Georgia - I was told by the local community that its near-impossible to receive interpreting services in the doctor's office and even in the hopsitals. Please note that Faribault and DC indeed has a large friendly deaf community but Cave Spring stands out because this town has nearly 1,000 residents and approximately ten percent of them are deaf or hard of hearing. Where else in America can you find a community that has ten percent of its resident deaf or hard of hearing?

Attempt #1

On the Internet - Through my insurance provider's website, I made my pick of a family doctor based on how close her office was to my home and the Wal-Mart Supercenter that I could shop after the appointment.

I called the doctor's office through video relay services (VRS) and the secretary was friendly and told me to come in the next morning to fill out paperwork before I could schedule an appointment. That went well, I thought since the secretary had no problems with the VRS.

The very next morning, I stopped by the office and I was warmly greeted by the secretary and was given two pages of simple "paperwork" as I turned in my insurance card. Within 15 minutes, I was given an appointment at this Monday, June 19th at 2 pm. That was easy and quick, I thought.

At this point, I asked for an interpreter to present at my appointment and suddenly this secretary turned to an older lady who appears to be a nurse and quickly talked back and forth. The secretary wrote back that the doctor knows some sign language - and I wrote back that its wonderful she knows sign language but as she is a medically professional doctor, I will also need a professional certified interpreter alongside. With my reponse, I was "put on hold" for several minutes as the secretary and the nurse talked at length and the nurse took over the secretary's seat and went over the computer then she wrote to me that the office cannot serve me because they are not the assigned PCP (Primary Care Physician) on my insurance card. I notified the nurse that I'm new to the area and the PCP that is assigned to me is not my choice and I choose this office. The nurse replied, "contact your insurance company to change PCP then come back."

There you have it - I will be back to that doctor's office and I will blog on my second attempt.

Tuesday, June 13, 2006

Spread LiveChat.

For anybody that has connections to small, medium, large, or even extra-large business - I'd like to spread awareness of the LiveChat feature whereas it doesn't only gathers them more clients/customers but become leaders for providing services to the deaf and hard of hearing people. On a second thought, this LiveChat feature would also be great for our local, state, and federal government.

Below are the various links to acquire the LiveChat feature. Please spread the awareness to your connections.

http://www.live2support.com/
http://www.liveperson.com/
http://www.velaro.com/
http://www.providesupport.com/
http://www.sightmax.com/
http://www.livechatnow.com/

Friday, June 09, 2006

Quicken Loans - LiveChat.

I've received an awesome e-mail few days ago and I've received permission to post it.

---

I work at Quicken Loans in Livonia, Michigan and thought you might be interested in writing about a new feature on our website – online chat -- that seems to be popular with our deaf customers.

We’ve learned that our deaf clients prefer online chat because of its ease and security. We‘ve also found that deaf clients like the added benefit of being able to communicate directly with us, avoiding having to use a relay service to translate the conversation. Obtaining a mortgage is one of the most stressful financial transactions a person can make and there’s not much room for error. Good communication is key to a successful transaction, and chat is really proving to be a useful tool.

Interestingly enough, when we first began testing chat on our site, we weren’t even aware of the benefit to deaf customers. It was through our interactions with our deaf clients that we realized they preferred the service. Below I’ve included a few pieces of actual chat transcripts that I thought you might be interested in (names and phones numbers deleted for privacy reasons):


[01:17:00 PM] Karen: With over 150 different options I am confident that we can find something that makes sense for you. Would you like to continue the process through chat or would you prefer to continue over the phone?
[01:17:18 PM] Visitor: thru chat is fine since I m deaf... smile...
[18:26:50] Lindsi: What number can I call you at?
[18:28:05] Visitor: ok, let me explain you first. you will need to call Sorenson Video Relay Service (VRS) first at (deleted) then VRS will ask you for my home phone number – (deleted). Is it clear to you?
[18:28:39] Visitor: it is just because I am hearing impaired
[18:29:10]Lindsi: Do you prefer to chat about it then?
[18:29:24] Visitor: yes, it would be much easier
[18:31:41] Lindsi: Okay, whatever is best for you. I have my grandfathers hearing and I could not get in to the teaching program in school based off my hearing test. That was hard although I assume that your situation is different. Where do you plan to go on vacation?


[13:30:13] Chelsea: Okay, with over 150 different options I am confident that we can find something that makes sense for you. Would you like to continue the process through chat or would you prefer to continue over the phone?
[13:30:42] Visitor: thru chat
[13:30:44] Visitor: bec im deaf
[13:31:28] Chelsea: Okay, just one moment, let me get you your reference number.


Nwani: That's right, you said it was discharged 3 years ago. Okay, (name deleted), right now we have over 150 programs going, and what I need to do is narrow them down to the one or two that will work best for you. The quickest way to get you the information you need is to spend a few moments on the phone. What’s the best number to reach you at right now?
[10:07:05] Visitor: I am deaf and I would prefer to do it like this instead of over the phone.
[10:08:10] Nwani: Okay (name deleted), what I'll do is get you over to one of our bankers. Let me get your reference number...


If you have any suggestions on how we might make our site more accessible, we’d appreciate that feedback as well. Or, if you ever do a blog entry about businesses providing services to deaf people, please consider mentioning us. We would greatly appreciate it.

And of course, feel free to try out the chat yourself (no purchase necessary). Just go to our site www.quickenloans.com and click on the “Chat online now!” link in the upper right corner of the page. One of our bankers will join the chat to answer any questions you ask.

Tuesday, June 06, 2006

Newsweek's Equal.

From time to time, I like to google up my own name or my blogsite and find who and what is linking to me out there in the world wide web.

I found an excellent blog by Mike McConnell's Kokonut Pundits blogsite citing "How Readable Is Your Deaf Blog?"

Mike has rated my site and found that I'm Newsweek's equal and I'm honoured...after all I do subscribe and read those type of magazines - Newsweek, Time, U.S. News & World Report and Week.

Correction: Mike didn't actually rate my site and others as well. He used the 'Juicy Studio: Readability Test.' Please read his blog link above to get the full idea of how the readability test works.

Tuesday, May 16, 2006

My Story: Gallaudet University - Board of Trustee

In the spring of 2003, I suddenly found myself to be the Acting President of the Student Body Government (SBG) at Gallaudet University from the role of Speaker of the House for the Student Congress with the resignation and disappearance of the previous administration's President Darius McCall and Vice-President Katie Canfield.

With the help of Dean of Students, Carl Pramuk, he had gotten me a spot to speak at the February Board of Trustee (BoT) meetings after the previous administration had failed to set up their spot. This part of the meetings with the BoT was called the 'Committee on Student Affairs' along with approximately seven BoT members present.

To get an idea of what the BoT's meeting schedule look alike. Check this link at here and there.

I was warned by Mr. Pramuk that I might not have much time to speak because my part was at the very end of the 90 minute meeting after the board hears from the athletic department and the honor's program. There was also the Graduate Student Association (GSA) President Greg Montgomery, that was scheduled to speak after me.

The athletic department took up approximately the first 30 minutes of the meeting and the honor's program took up the next 55 minutes. This only gave me and the GSA President two and half minutes each to speak on the behalf of the Gallaudet student body. I was truly upset at the honor's program because I felt that they had no regard for our part of the meeting whereas we'd have our opportunity to speak to the board about various issues that we go through on campus. The honor's program presentation to the board was led by its Director Dr. Shirley Shultz-Myers and Provost Dr. Jane Fernandes.

When I was called to speak my part to the BoT - I was cut off after only a minute and half and I was told that there wasn't any time remaining for me. I spoke back and told to the BoT that I represent the SBG and they should let me finish, unfortunately, they didn't let me finish and I had to go back to my seat. Up next was the GSA President, all he had to say was sorry that he's not able to say anything of importance due to the time, he hoped that he would see them at the first ever students & BoT tea social.

The voice of Gallaudet's undergraduate and graduate student body was shut out of the BoT meeting because Provost Dr. Fernandes and Dr. Shirley Schultz-Myers had no regard for us. As some of you know, this very meeting was our only opportunity to speak directly to the BoT because any other time we wanted to speak directly to the BoT, we'd have to go through the President I. King Jordan's office.

Late in the afternoon at the very first ever students & BoT tea social, there were approximately twenty-five selected few students by Mr. Pramuk present to socialize with the BoT and we were disappointed to find that only two BoT members showed up. One of two BoT members that showed up was Dr. Glenn Anderson.

Friday, May 05, 2006

My Story: Dr. Jane Fernandes

My second year at Gallaudet University in the fall of 2000. The campus was thrown into chaos after an Phi Kappa Zeta off-campus party when we all arrived back on campus to find that someone has been murdered. The deceased is Eric Plunkett, a person I miss dearly. He and I are proud alumni of Minnesota State Academy for the Deaf (MSAD) in Faribault.

Within days of the murder, Deb Skjeveland (her husband is a fellow Minnesotan), the coordinator of residence education at Clerc Hall sent an e-mail to specific Minnesotans (alumni of MSAD) to get together and talk about Eric Plunkett. As we gotten together, we agreed to her suggestion that we'd set up a scholarship in Eric's name and we agreed that this scholarship will go to any deserving incoming student from Minnesota. As the fall homecoming quickly approached, we had a booth to give out maroon and gold ribbons (MSAD colors) to the people that donated to the Eric Plunkett scholarship. The monies that we've collected were huge, we easily ambassed over the $25,000 needed to become endowed.

At the end of the semester, we were called into the Provost's ofice to meet with Eric's parents. Eric's parents thanked us for coming forward to work with the Provost for Eric and the scholarship. We all had a nice brief personal converstation and received a gift basket from them. I left the office stunned to find that Eric's parents were misled by Dr. Fernandes that she has initiated the scholarship and has seen to it that it has quickly become endowed. From that day forward, I never saw Dr. Fernandes as my Provost but as a person who is a cozener, when the credit should have been due to Deb Skjeveland, a real compassionate person who thought nothing of herself but for others. She is now a program manager for Camp Lakodia in South Dakota.

A cozener is not someone I'd want to have as our next President of Gallaudet University.

Correction: My apologies for the confusion. The PKZ party was in February of 2001 and the murder that happened was Ben Varner's death. The night that Eric Plunkett's body was discovered, I was at University of Maryland football game vs. Florida State University.

Thursday, May 04, 2006

Unity For Gallaudet.

From Cave Spring, GA...I read every blog and news link I can find about the protest going on at Gallaudet University over the process and selection of Dr. Fernandes.

I am disappointed to find that there are one too many blogs out there that are essentially sticking up their noses at the protest that is going on its fourth day at Gallaudet. I cannot help but think of this poem by Pastor Martin Niemoller.

"First they came..."

When the Nazis came for the communists,
I remained silent;
I was not a communist.

When they locked up the social democrats,
I remained silent;
I was not a social democrat.

When they came for the trade unionists,
I did not speak out;
I was not a trade unionist.

When they came for the Jews,
I did not speak out;
I was not a Jew.

When they came for me,
there was no one left to speak out.
To be clear here, I am not comparing the protest with War World II. I'm merely sharing the same sentiments that I'm feeling about this issue. We all need to come together in 'Unity For Gallaudet' regardless of affiliations, age, background, color, communication modes, sex, and more.

Tuesday, May 02, 2006

Gallaudet University - Board of Trustee.

As some of you may know that Gallaudet University has recently announced that their current provost Dr. Jane Fernandes has been selected as their 9th president.

I'm stunned!

Before I can spew out my anger at the selection process and how could this happen. I'm disappointed in myself that I didn't blog about this earlier and often as in 3 months ago when the presidential search committee (PSC) was in progress. I as in We, should have made it overwhelming clear that we will not see to it that Dr. Jane Fernandes becomes the next president.

I've been reading and receiving e-mails/pages from friends about the protest that is happening at Gallaudet University. I've been saying to myself and others that I wish I was at Washington, DC for this until I realized something.

The critical people that we need to reach are the decision makers and that is the Gallaudet's Board of Trustee. They don't all live in DC/MD/VA area. They live as far as California, Ohio, Michigan, Colorado, Arizona, South Dakota, New Jersey, Illinois, Wisconsin, and Georgia. Hence, I encourage you to contact your nearest Board of Trustee member and ask that they reconsider their selection. This is the link http://bot.gallaudet.edu/x245.xml to see who the Board of Trustees are and which state they reside in.

Sunday, April 30, 2006

Taking A Step Further.

I've recently been thinking, how do I keep making people coming back to my blogsite? Not for egoistical reasons but to spread the ideals of self-advocacy for the deaf, by the deaf.

I've come to reach a decision...I've decided to use both avenues of mass communication; e-mail and this blogsite. Each time I publish a posting on my blogsite, an automatic mass e-mail will go out with the message that I've recently blogged on my blogsite.

I hope that this message through e-mail will be forwarded on to friends, family, church, school, and businesses. I also hope that with this e-mail, people will come to this blogsite to read previous postings ranging from interpreter issues to captioning issues and to promote American Sign Language.

To be added to this newly created listserv for this blog, e-mail me at sonnyjames(at)yahoo.com and please use 'deaf advocacy' in the subject line. Thanks in advance!

Wednesday, April 26, 2006

Flat-Panel Televisions.

With the prices dramtically going down on the flat-panel televisions...I'm beginning to see more and more of them hanging from the ceiling in stores such as McDonalds, Walmart and et cetera whereas there wasn't a regular televison being there before. They would either have a news show, music video and/or a marketing gimmick displayed.

I love TV, who doesn't? Its reality that with the advancing technologies of the shrinking televisions that we will begin to see them everywhere. I just wish it would equally be the reality that captions would be on at all times on all public televisions that we see in stores, offices, schools and et cetera.

Earlier tonight at my new local Supercenter Wal-Mart, I made a stop at the customer service area before I exited the store. I notified the store manager on duty that I would like to see all the televisions to have captions on at all times in the near future. He was receptive to my request and said he would contact the "home office" then he would follow up with me with an e-mail.

Thursday, April 20, 2006

Comment Cards.

It came to me last week as I was shopping at IKEA that every comment card I come to...I will write down that their staff; barista, bartender, cashier, waitress, librarian, stewardess, mechanic, hair stylist, et cetera...should learn sign language as part of their people skills in their field of work.

It's one thing to have schools to offer American Sign Language (ASL) classes...we need to think outside of the box, which is to notify employers that we'd like to see their staff with basic sign language skills.

One comment card from me will not make an impact on employers but if all of you readers adopt this principle of filling out every comment cards you see then we're bound to have an impact one or more businesses.

Sunday, April 09, 2006

Maximize Our Value.

The world's largest movie theatre chain is Regal Entertainment Group also known as Regal Cinemas. I have found them to be receptive to provide captioning and descriptive audio (DA) in their theatres which I have successfully gotten them to install in Macon, GA.

I checked their site and searched to find how many theatres they have in the state of Georgia. The number came up to 16. I also checked to see how many theatres provide captioning and DA. Only 4 theatres do and they are in Atlanta, Buford, Chamblee, and Macon. That's merely 25%.

I want us to maximize our value. Let's get the remaining 12 Regal theatres in Georgia to provide captioning and DA. Those cities are Alpharetta, Atlanta (Perimeter), Atlanta (Tara), Augusta (Exchange), Augusta (Village), Austell, Douglasville, Duluth, Kennesaw, Savannah (Eisenhower), Savannah (Stadium) and Snellville.

The method I used to have Macon to provide captioning and DA is no secret! You have to do 3 things.
  1. Add your local Regal theatre's number and the headquarter's number to your phone address book. The HQ's number is 1-865-922-1123.
  2. Call both the local theatre and the headquarter in a friendly manner and request that they provide captioning and DA. Do this 5 times a week. It'll only take 10 minutes of your time.
  3. Call them 5 times a week and when they finally say they'll do it, keep calling anyway until they finally start providing captioned and DA movies.
Every states can do it too! In Minnesota, there are 3 Regal theatres and only 1 provide captions and DA. Minnesotans can maximize their value by making calls to get the other 2 theatres to provide captions and DA.

Saturday, April 01, 2006

Now Showing At Macon, Georgia.

I received an exciting e-mail this morning that I'd love to share with you all.

Date: Sat, 1 Apr 2006
From:"*Joelle*"
Subject: open captioning now at regal
To: sonnyjames@yahoo.com

Mr. Wasilowski

Hi, this is Joelle Roth from Regal Cinemas on Tom Hill Sr blvd. I am pleased to inform you that the open captioning projector is now complety installed.

The open captioned films this week are as follows: Sunday 1:15 V for Vendetta Monday 1:15 V for Vendetta Tuesday 4:05 Inside Man Wednesday 1:20 Inside Man Thursday 4:05 Inside Man

Joelle Roth
Assistant Manager Rivergate
14 245 Tom Hill Sr blvd
478-477-8117
This comes after months after months along with dozens and dozens of calls to this movie theatre and to their headquarters to have the open captioning projector to be installed at my location. Go to Regal Cinema's website to see whats being captioned near you.

Friday, March 31, 2006

Anyone Up For C-Print?

Go to this great article titled, 'Laptop-based class captioning proving a boon' to learn what a C-Print is and what it does.

I have not had an opportunity to experience C-Print but I could easily envision the benefits having C-Print. For those complicated terminology classes that I've had like Business Law or any Science classes. C-Print would be benefit me more because there are many terminology that don't have signs for it and seeing the terminology in print would help put me in an equal footing in the learning process with my hearing peers.

I want to give my 2-thumbs up to C-Print and encourage people to consider a career in C-Print.

An excellent website to refer others to a captioning career is National Court Reporters Association: Serving the Court Reporting and Captioning Professions.

Genuine Response.

I send out many e-mails to different companies and e-mail addresses about my advocacy for captions on their online videos. For the first time, I've received a genuine response...read on below.


Subject: Re: Comment
From:"Movie Trailers" "trailers@mac.com"
To: "sonnyjames@yahoo.com"

Hi Sonny,

You are right we don't have any captioned trailers at present but it is something we want to change.

Our team has been proactive in the past in reaching out to the studios requesting the assets necessary to caption trailers. The studios have yet to deliver the assets we need like timecoded text. All have been interested in offering this ability, but somehow it just doesn't get delivered.

We inquire about their progress from time to time but it appears the process is not one that they know how to incorporate into their workflow. The trailers we receive are not closed captioned but if they were, we would not have a process to open the captioning and make it deliverable for the web.

We do not know if the trailers that they deliver for television are captioned by the studio, or if they have a third party add this to the trailer afterwards. This is why we ask for the dialog in text form.

Access to trailer dialog by the deaf and hearing impaired is something the movie trailers team would like to offer as an open caption option. Not only would this be good for the deaf and hearing impaired, but it would help the young and English language challenged. QuickTime has a process of allowing text to be added to the media and we have previously offered open
captioning on product commercials via the apple.com website.

The Movie Trailers Team is committed to trying to offer trailers that are captioned and hope our continued persistence delivers results.

We will not give up and appreciate your email.

-Movie Trailers Team

Sunday, March 26, 2006

Reminder.

Please take a look back at a post, 'Feedback Links Provided', I've made earlier in the year.

I want to remind everybody that we, as an advocate, cannot let our guard down for a day. We must keep on sending letters, e-mails, blog, and talk among our family and friends about our cause in the field of captioning, interpreting, education, and more.

My e-mail of the day went to trailers@mac.com. I asked them to provide captions on the trailers that they have on their site so it will give me a clear decision of which movies I'd like to watch at the theaters or through Netflix.

Thursday, March 23, 2006

Parents and the family.

I'm a big believer in the power of the family. I'm also a believer in the ancient African proverb - "it takes a village to raise a child." For a deaf child to suceed in life, I believe s/he requires both family and the village to be involved.

A solution to a dilemma came to me while working at Georgia School for the Deaf. We, as a village (deaf community) must take up the responsiblity to empower the family of the deaf child with his/her natural language. American Sign Language (ASL) must be used around the deaf child at all times. I've seen too many parents and family members that don't sign or sign at all times around the child. The child loses valuable information from daily activities that s/he goes through with the family that will later contribute to the child's future.

If you're a believer in the power of the family and a believer in the ancient African proverb then please take it up to yourself to educate the parents and the family of the deaf child that they must learn ASL and sign at all times around him/her.

The rewards of the parents and the family using ASL around the child will be seen as the child grows up to be intelligent, mature, and successful anywhere and anytime s/he may be in life.

Tuesday, March 21, 2006

New Additions...

I've added a new feature "Contact Lawmakers" on the right side of this blog. It's a wonderful tool that puts us few clicks away from sending out letters to our lawmakers to begin making changes for us. The changes begin within us hence the quote on top of this blog - to promote self-advocacy for the Deaf, by the Deaf.

I would also like to welcome Bradley Porche and his new blog site as an emerging Deaf Advocate for the emerging technology. He has typed up a great letter to the FCC to have them to mandate captioning on the Internet.

Wednesday, March 15, 2006

Urgent: Concerning Idaho School f/t Deaf & Blind.

Subject: New Legislation to Close ISDB By July 1, 2008
Date: Wed, 15 Mar 2006
From: Maynard, Wes J. - Council for Deaf and Hard of Hearing - MaynardW@idhw.state.id.us
To: Anyone Interested in Deaf/HOH Education

Three legislators have written a Bill to close ISDB by July 1, 2008 and mainstream all the students into regional day programs. The legislators behind the Bill are Representatives Henbest, Skippen, and Senator Lodge. It is called House Bill 821. See www.legislature.idaho.gov for the full print of the Bill.

The Bill goes up for debate in the House Education Committee next Tuesday, the 21st at 8:00 a.m. in the Gold Room on the 4th floor of the Capitol building.

This Bill is a surprise to many people because the State Board of Education has been planning to appoint a Work Group of experts to explore issues regarding deaf and hard of hearing education, and to work with those experts to make sure they address all the details. However, individual legislators have the ability to introduce any Bill they want at any time during the legislative session.

This is why it is important that you come and testify to make your views known. Any citizen is allowed to come and testify next Tuesday. Whether you agree or disagree with it, the legislature won't know unless you tell them your opinions.

The Council for the Deaf and Hard of Hearing is currently forming an official position on this issue and I will be testifying on Tuesday.

This is a Summary of What the Bill Says:

1. To be in full force and effect on July 1, 2008.

2. Close the school in Gooding and sell the property.

3. Mainstream all the students to five non-residential regional day programs within these areas: (1) Kootenai or Bonner County; (2) Nez Perce or Latah County; (3) Ada or Canyon County; (4) Twin Falls, Gooding, Jerome, Minidoka or Cassia County; (5) Bingham County.

4. Each of these five regions would have a "host" school district that would coordinate services and transportation with surrounding school distrcits.

5. The State Department of Education would annually distribute to the districts $50,000 per student, based on average daily attendance.

6. The educational services to be offered at each of these programs for deaf/hoh students would include, but are not limited to:

-auditory/oral program for pre-kindergarten through 1st grade
-a sign language based program for pre-kindergarten through 12th grade
-speech and language therapy services

7. The State would maintain a small Administrative agency in Boise to coordinate with and consult local districts on deaf/hoh educational issues. It would be called the "Division of Deaf and Blind Education" instead of ISDB. The Outreach program would report to this new agency, not the local school districts.

Regards,

Wes

-------------------------------------------
Wes Maynard, MBA, CI/CT
Executive Director
Council for the Deaf & Hard of Hearing
1720 Westgate Drive, Suite A
Boise, ID 83704
208.334.0879 voice/videophone
208.334.0952 fax
208.334.0803 tty
www.state.id.us/cdhh

Wednesday, March 08, 2006

Audism.

The advocacy that I bring on this blog is all me. My feelings, thoughts, and wishes...the three things that I feel strongly about for our needs as a deaf individual are captioning, interpreting, and American Sign Language (ASL).

I'm open to feedback, ideas, suggestions, or even interviews. A while back an old classmate of mine from Gallaudet whom graduated from Rochester Institute of Technology (RIT) posted a comment on my blog urging me and others to go over to Wikipedia to help to contribute to the term of Audism. In short, Audism is a term referring to a situation whereas a deaf or hearing person makes another deaf or hard of hearing person feel inferior.

I have not blogged about Audism in the past because I've felt that the solutions to Audism is really only presentable to places where the Deaf people are the majority and there aren't many places like that. To name few places, would be the Deaf schools across America. This is something that Deaf schools should address and put a stop to Audism. As for places outside of Deaf schools or places where the Deaf people are the majority, solutions are not able to be presented. Hence, one of my three main advocacy issues is to put ASL in high schools nationwide, by learning ASL people will learn about our deaf culture and adversaries.

I experience Audism on a daily basis and I would love to see Audism being eradicated. The best defense to Audism is to spread awareness about it.

Saturday, March 04, 2006

Interview with MSNBC.com

Many thanks to Bob Sullivan of MSNBC.com - he has written an brilliant article on 'Net Video Leaves the Deaf Behind'. It was a great honor to be interviewed for my input on his article. I hope there will be more articles similar to this on other websites such as AOL, CNN, and BBC.

Many of you may not know that this is my second interview on a national media outlet. Here's a 'copy and paste' of my first interview by Wall Street Journal Online (WSJ.com) four years ago.

Deaf Adopt Text-Messaging As a Means to Communicate

By STACY FORSTER THE WALL STREET JOURNAL ONLINE

Before he started using wireless-messaging services, Sonny Wasilowski, who is deaf, felt like he was tethered to his computer -- constantly booting up to check and re-check his e-mail to keep up with friends and family. Even routine conversations, such as making plans to meet friends at a bar or getting picked up at the airport, were frustratingly time consuming.

Now, the 21-year-old Gallaudet University student says his two-way pager has helped him cut the cord; so much so that he almost never puts it down. One exception: "My fiancee does not allow me to use it at all while driving."

Wireless paging has become nearly as ubiquitous for the roughly 30 million people with hearing loss in the U.S. as cellphones are for the hearing population, its adherents say. Pagers, from such companies as Research in Motion Ltd. and T-Mobile, and text-messaging services via cellphone allow the deaf to communicate with family, friends and co-workers in the same fashion as their hearing counterparts.

Demand for text-messaging services among the deaf is soaring as the technology revolutionizes the way the hard of hearing communicate. Their enthusiasm also comes at the same time when demand for wireless data services in the general population is weak, and ever-lower prices can be a big draw for the deaf. But the services still aren't cheap and some deaf users would like to see greater coordination with emergency and other assistive-listening devices as teletypewriter phones (TTY).

About three years ago, pagers became widely available at a relatively low cost, and the tide had turned, says Judy Harkins, director of the technology access program at Gallaudet. "Pagers filled a need for mobile communication and the deaf community became hooked," she says.

At Gallaudet, the nation's only liberal-arts university for the deaf, a wireless pager is a must. Thumbs fly in classrooms as students send flurries of messages across campus, observers say. "If you don't have a pager, you're considered behind in the culture," Mr. Wasilowski says.

The deaf have long had access to TTY phones, which haven't translated very well to the wireless world. Newer cellphones don't always have the proper adapters to hook into a TTY phone, and digital cellphone service interferes with hearing aids. Moreover, spotty cellphone service -- an annoyance even for people with good hearing -- often garbles sound.

Wireless pagers, on the other hand, free a hard-of-hearing person from the bulky equipment that accompanies a TTY phone and the cords connecting them. Users of pagers from companies that cater to the deaf, such as Wynd Communications, a unit of GoAmerica Inc., can send text messages through a relay operator to someone on the phone or who is using a TTY.

Using the pager alone delivers greater independence; when talking on a text telephone, both parties must wait for a relay operator to tell the other party what the deaf person is saying, and then key in replies.

"It's like walking around with a text telephone," says Andy Imperato, president of the American Association for People with Disabilities, about pagers, which have "opened up avenues of instant communication."

Louis Schwarz, who is deaf, is a certified financial planner in Silver Spring, Md. When he started his business in 1983, Mr. Schwarz says he worked hard to educate financial institutions about how to use the relay-telephone service, which was slow and cumbersome.

WIRELESS FOR THE DEAF

Many deaf people choose to buy wireless services through companies that cater exclusively to the hearing impaired because they offer better deals for people who send lots of data. Here's how some services stack up:

WyndTell Wynd Communications, a unit of GoAmerica Inc., Hackensack, N.J. www.wynd.com1 * $39.95 a month for unlimited characters sent or received each month, unlimited e-mail * RIM 850 pager free ($399 retail value) with one-year contract

DeafWireless Subsidiary of Boundless Depot, Las Vegas www.deafwireless.com2 * Standard plan: $19.95 a month for 150,000 characters; 10 cents for every 100 characters over the limit * Power plan: $39.99 a month for unlimited use * RIM 850 pager free with two-year contract, or $69.95 with one-year contract

Now, Mr. Schwarz uses a two-way pager called SideKick through wireless operator T-Mobile. His service includes unlimited Web browsing, instant messaging, e-mail and phone services. The device also doubles as a digital camera.

"It keeps me in touch with my clients at all times and they feel more assured knowing that I'm doing services for them," Mr. Schwarz says.

To be sure, the devices don't always meet all their needs. Many users rely on their pagers to relay information in emergency situations, but users still can't send text messages to 911 emergency services.

And though pagers remove operators from the equation, conversations still don't have the ease or immediacy of discussions between hearing people, says Jim House, director of member services and public relations for Telecommunications for the Deaf Inc., in Silver Spring, Md., a group that promotes distribution of technology for the deaf. "It is not real-time, meaning you have to wait for a response, not like the back-and-forth banter hearing people enjoy on the phone," Mr. House says.

The cost also can be prohibitively expensive. Mr. Wasilowski says many of his friends have stopped heavily using their pagers as they move out of college and into the work force.

But many employers of those with hearing loss find they're an easy way to make the workplace accessible. "Pagers serve as the functional equivalent of what a hearing person needs to access messages when away from the office," says Daniel Luis, president and chief operating officer of GoAmerica, adding that hundreds of companies and the federal government have tapped them for this purpose.

Although the deaf population remains a niche market, some companies are catching on to the potential it could deliver as the technology continues to spread. As a whole, the disabled community has $175 billion in discretionary spending and $1 trillion in income, according to management-consulting firm Booz, Allen & Hamilton in Washington.

Verizon Wireless, for example, made its network and handsets TTY compatible, but also understands that text-messaging is a compelling product for the deaf, says spokesman Brian Wood. Although the company doesn't know how many customers using its services are hard of hearing, Verizon plans to make improvements sometime next year to its customer-service call centers so that it can better serve the needs of its deaf customers.

Also still to come are some standards and etiquette for using the pagers -- not too far from what's needed for cellphones, observers say. Tom Walsh, a marketing manager for Advanced Bionics in Sylmar, Calif., which makes cochlear implants for the deaf, reported watching attendees at a recent conference reaching into their bags and pockets to grab buzzing pagers, and punching back replies during seminars.

But restricting their use might be a tough sell at Gallaudet.

"They could try, but I don't think they will," Mr. Wasilowski said, laughing at the prospect of a university policy to curtail pager use during classes. "It would cause chaos."

Write to Stacy Forster at stacy.forster@wsj.com3

URL for this article: http://online.wsj.com/article/0,,SB1037129766286676268.djm,00.html

Thursday, March 02, 2006

ASL Meetups

American Sign Language (ASL) is my passion and its my desire to see everybody to have at least basic knowledge of ASL. It would be a blessing someday to see schools nearly everywhere offering ASL classes. For the time being, I've discovered this website a while ago and I want to share this with you all and you can set up ASL meetups in your community to learn, teach, and enjoy the privilege of using ASL in jokes, stories, converstations and more...

Here's the site - http://asl.meetup.com/ - go there and set up a free account and say you're either interested or would like to start an ASL meetups. I've just registered and I would love to participate in an ASL meetup in my area if someone comes forward but if not, that's okay, I will start it in the summer when I'm off from teaching my little kids at school.

Sunday, February 26, 2006

ASL Books In Bargain Bins.

In bookstores, I like to check out the foreign language area every now and then to see what's the latest book on American Sign Language (ASL). Yesterday at the mall in B. Dalton's, I didn't have to look far for ASL books...2 different ASL books were in the bargain books area right in the front of the bookstore. Granted, the bargain bin is bad news for the book because it won't be restocked, but HEY, it gets great exposure for ASL and people do love buying bargain books.

A light bulb went off above my head and...here's the idea - if you love ASL as much as I do and want to give ASL more exposure and have people to buy ASL books. Before you leave the bookstore, take 2 or 3 ASL books and place them in the bargain bins. Do this every time you visit a bookstore and you would be giving ASL greater exposure and have people buying them whether they're really not being sold at bargain prices. Haha. How about it?

Tuesday, February 21, 2006

Fargo.

Fargo as in Fargo, North Dakota has an article in their front page newspaper yesterday titled 'Sign language interpreting a rare profession in N.D.' by Teri Finneman in the Forum. Please click on the article before reading ahead.

Fargo is the largest city in North Dakota and the Forum is the largest newspaper in the state along with several hundred thousand of readers in northern Minnesota. The article was a great expose on our problem of having a shortage of interpreters however it has missed out on giving us a solution.

I called Teri earlier today to compliment her on her writing and giving us a voice on the interpreting shortage then I asked to offer my solution to this interpreting shortage as I've presented on this blog in the past. She appreciated the compliment and was open to anything I had to say.

I told her that it truly was unfortunate to hear that only ONE college in the state of North Dakota to offer a interpreting program. One person in the article commented that the shortage of interpreters is due to the lack of knowledge of the career. I told Teri that this is smaller of the two problems. I told her that the bigger problem is that American Sign Language (ASL) is not being exposed out there in North Dakota.

ASL should be offered in as many K to 12 schools across North Dakota. Then in the outcome of students taking this class, they can make an informed decision whether to make a career out of ASL such as teaching, counseling, interpreting, and et cetera. One problem...North Dakota's Department of Education (DOE) does not have ASL in their curriculum as a foreign language for K to 12. They only have it for post-secondary school which means community college, college, or university may only offer ASL. The reason why the only college in North Dakota to offer an interpreting program is because its in a town called Devils Lake where the state's school for the deaf is at. To find if your state recognizes ASL as a foreign language, click here.

Teri was very nice and receptive over the phone. I thanked her for her time and I hope that she will have a follow-up article presenting this solution to the communities of North Dakota. To everybody reading this, promote ASL to be taught in as many schools in your state and if you know anybody in North Dakota, please do have them check my blog and have them to contact their DOE to have them to include ASL in the k to 12 curriculum.

Sunday, February 19, 2006

Elected President.

Yesterday, I drove 90 minutes to the Georgia chapter of American Sign Language Teachers' Association (GA-ASLTA) meeting in Decatur. I met up with 12 wonderful and intelligent people who are in the field of interpreting, teaching, advocacy, and more. There are 27 members altogether in this organization.

This meeting marked the one year anniversary of their founding however the chapter has not really gotten going until 3 months ago. In the meeting, we've discussed about the progress of getting a tax-exempt status id, setting up a website, promoting the revisions of the ASL bill, providing workshops, and recruiting more members.

During the meeting, I was happy to see that I was making an impact by making two motions. First was to appoint a videographer and videotape all of our future workshops so we can show 30-45 second clip on our future website and set up a video library where people can rent or buy them. Second was to have one or two person to attend the Deaf Awarness Banquet at Macon on April 22nd as an exhibitor for GA-ASLTA to spread awareness of the organization and recruit more members.

At the end of the meeting was the election for the position of the President and Professional Development Coordinator position. The positions are for two year terms. Elections came up early for those two positions because one has moved out of state and another is moving out of state soon. To my surprise, I was nominated and I've accepted the nomination because I know I can and will make positive impact on the building progress that this organization is going through. No one else was nominated nor wanted to be nominated, I was accepted by the 12 other members as their new President. As for the Professional Development Coordinator position, no one has come forward to run for this position so the person who has held this position will continue to hold the position until the next meeting.

To sum all of this up, I truly look forward to successfully get this organization growing in terms of members and money to be able to make a bigger impact for all types of community in Georgia. We will be having a board meeting shortly and our next event is our first annual St. Patrick's ASL fest on the campus of Atlanta Area School f/t Deaf (AASD) on March 18th. If any of you Georgians reading this blog are interested to inquire more of the organization or want to join, please do contact me at sonnyjames(at)yahoo.com

Wednesday, February 15, 2006

Reaffirm My Belief.

I've been absent from this blog for nearly two weeks for a good cause. I've recently moved to start a new job as a teacher at Georgia School for the Deaf (GSD) in Cave Spring, Georgia. I teach third to fifth graders in math, reading, and social studies. It's a challenging and fun experience. I won't go into details with my job but I do want to reaffirm my belief on this blog that every deaf and hard of hearing child should be sent to the deaf school as early as possible. One shouldn't allow a deaf student to fall behind his/her hearing peers when s/he has an opportunity to advance his/her learning experience more proactively along with his/her deaf peers.

Monday, February 13, 2006

American Sign Language Teachers Association

I'm looking forward to my first meeting with the Georgia chapter of American Sign Language Teachers Association (ASLTA) at Decatur in Georgia this Saturday at the local GACHI office.

ASLTA is an non-profit organization that has eight objectives. To provide a closer relationship between teachers of American Sign Language (ASL) and Deaf Studies and other organizations with interests consistent with the mission of the Association. To provide development opportunities for ASL and Deaf Studies teachers. To develop and maintain certification standards for ASL teachers and programs offering ASL and Deaf Studies courses. To certify ASL teachers and programs offering Deaf Studies courses. To develop standards and procedures for the accreditation of training programs, facilities and personnel involved in the education of teachers of ASL and/or Deaf Studies. To develop and maintain a national directory of members, certified teachers, and certified ASL and/or Deaf Studies programs. To provide an effective avenue for the exchange of information regarding methods and materials in the instruction of ASL and Deaf Studies. To encourage the development and maintenance of affilated chapters.

My intention for the meeting is to add a 9th objective. To have every high school in America to offer ASL classes. I'm not an ASL or Deaf Studies teacher but I am a strong advocate of ASL, not just for the deaf but for the hearing, for those who use English as their second language, and for those who have multiple disabilities.

ASL in high schools mean more teachers, professionals, and interpreters for the deaf. They are our future to better services for the deaf.

Sunday, January 29, 2006

Harkle.com

I discovered a neat search engine last week called Harkle.com This search engine is geared to find captioned video and audio on the web! I tested it out and I was disappointed that most of the results came from PBS.org. I've found that there is an e-mail listserv on Harkle.com that is open to the public. I signed up and sent out an e-mail to the listserv asking how this search engine works and who is behind it. I've gotten a response and I've decided to throw my full support behind this wonderful new search engine. I'm posting his response. I hope you'll also throw your support behind him and the website to improve the captioning quantity and quality on the web.
"Harkle Speaks"

Hi Sonny-

I'm James Short and I run Harkle.com. You're finding a lot of PBS results because they have made the biggest committment so far to provide online captioning. But there are others! Federal government organizations like the National Institutes of Health, HUD and CDC along with many universities and sites like www.at508.com are providing some captioning. The University of Texas did a nice series called "Photojournalism and the Presidency." A search for "Texas" will get results.

Here's a tip: to find more records, try doing a single letter search like "a" and see what you get.

Harkle is a work in progress and a labor of love without much funding. It needs user feedback to improve. Please send me your suggestions and encourage people to submit their captioning to the database!

Thanks,
James Short
Harkle.com

Friday, January 27, 2006

Movie Theaters Accessibility Act of 2006

Not long ago I blogged about "by the year 2030..." Read the link before going on.

I've strayed for some time from writing up the new Act for accessibility in movie theaters because I'm no expert in legal writing. However, it came to me that I could copy the 'Television Decoder Circuitry Act of 1990' and change the wording to make it into its own Movie Theaters Accessibility Act of 2006. It's work in progress and I'm reaching out on this blog to ask you to help me to give me feedback on this and I need help revising section 3, 4, and 6.

As you will notice from reading below that I've added the mandate of having movie theaters to provide audio description to the Act below. The reason I've done this was to strengthen the Act by grouping the deaf and hard of hearing people with the blind and people with low-vision.

---

Movie Theaters Accessibility Act of 2006

An Act to require new movie theaters to have built in captioning and audio description devices in 50% of their screens.

Be it enacted by the Senate and House of Representatives of the United States of America in Congress assembled,

SHORT TITLE
Section. 1. This Act may be cited as the "Movie Theaters Accessibility Act of 2006".

FINDINGS
Sec. 2. The Congress finds that--

(1) to the fullest extent made possible by technology, deaf, vision and hearing impairments people should have equal access to the movie theaters;
(2) movie theaters with captioning and audio description devices have made it possible for thousands of deaf, vision and hearing impairments people to gain access to the movie theaters, thus significantly improving the quality of their lives;
(3) movie theaters with captioning and audio description devices will provide access to information, entertainment, and a greater understanding of our Nation and the world to over 28,000,000 people in the United States who are deaf, vision and hearing impairments;
(4) movie theaters with captioning and audio description devices will provide benefits for the nearly 38 percent of older Americans who have some loss of hearing and vision;
(5) movie theaters with captioning and audio description devices can assist both hearing and hearing-impaired children with reading and other learning skills, and improve literacy skills among adults;
(6) movie theaters with captioning and audio description devices can assist those among our Nation's large immigrant population who are learning English as a second language with language comprehension;
(7) currently, a consumer must travel to limited theater locations in order to enjoy movies with captioning and audio description devices provided;
(8) the availability of movie theaters with captioning and audio description devices will significantly increase the audience that can be served by captioned and audio description movies, and such increased market will be an incentive to the movie theaters to provide more captioned and audio description movies.

REQUIREMENT FOR CAPTIONING AND AUDIO DESCRIPTION EQUIPMENT
Sec. 3. Section 303 of the Communications Act of 1934 (47 U.S.C. 303) is amended by adding at the end thereof the following:

"(u) Require that apparatus designed to receive television pictures broadcast simultaneously with sound be equipped with built-in decoder circuitry designed to display closed-captioned television transmissions when such apparatus is manufactured in the United States or imported for use in the United States, and its television picture screen is 13 inches or greater in size.".

PERFORMANCE AND DISPLAY STANDARDS
Sec. 4. (a) Section 330 of the Communications Act of 1934 (47 U.S.C. 330) is amended by redesignating subsection (b) as subsection (c), and by inserting immediately after subsection (a) the following new subsection:

"(b) No person shall ship in interstate commerce, manufacture, assemble, or import from any foreign country into the United States, any apparatus described in section 303(u) of this Act except in accordance with rules prescribed by the Commission pursuant to the authority granted by that section. Such rules shall provide performance and display standards for such built-in decoder circuitry. Such rules shall further require that all such apparatus be able to receive and display closed captioning which have been transmitted by way of line 21 of the vertical blanking interval and which conform to the signal and display specifications set forth in the Public Broadcasting System engineering report numbered E-7709-C dated May 1980, as amended by the Telecaption II Decoder Module Performance Specification published by the National Captioning Institute, November 1985. As new video technology is developed, the Commission shall take such action as the Commission determines appropriate to ensure that closed-captioning service continues to be available to consumers. This subsection shall not apply to carriers transporting such apparatus without trading it.".
(b) Section 330(c) of such Act, as redesignated by subsection (a) of this section, is amended by deleting "and section 303(s)" and inserting in lieu thereof ", section 303(s), and section 303(u)".

EFFECTIVE DATE
Sec. 5. Sections 3 and 4 of this Act shall take effect on July 1, 2008.

RULES
Sec. 6. The Federal Communications Commission shall promulgate rules to implement this Act within 180 days after the date of its enactment.

Wednesday, January 25, 2006

Feedback Links Provided.

Nearly everyday, I send out at least one e-mail complaint or feedback form regarding captioning online videos provided by all the major networks and Internet sites. I encourage everybody to do the same. Instead of going out in search for the phone numbers, e-mail addresses or feedback form links. I thought it would be convenient for me to post them here for everybody.

Major Network Stations: ABC, CBS, CNN, FOX and NBC.

Major Internet Sites: AOL, Apple, Google, MSN and Yahoo.

For future referrence, you can come back to this blog and find the links on the right of your screen. If you have more links that you feel I should also provide, please let me know through my comment form. Thanks!

Saturday, January 21, 2006

Boston Light & Sound.

Here's an update on the costs of rear window captioning system (RWC). I called Boston Light & Sound because their website states that they're the exclusive manufacturer/supplier of the reflectors used in the rear window systems.

The number I dialed (617) 787-3131 connected me directly to a salesperson who was more than happy to share the information about their 'reflectors'. I asked how they've come to be the exclusive manufacturer/supplier of the 'reflectors'. She explained that the company jumped at the idea of the RWC when it was in its development stages and they immediately made a top-notch prototype and received a patent on it. They've been selling it every since with improved versions coming out every other year. I expressed my concern that their reflectors were priced too high at $100 per reflector and hindering the market for more RWC in movie theaters around the country. She assured me that they're reasonably priced to the value that they're being made. This answer led me to ask where they make their reflectors. She said that in the early years, it was made in Ireland but now the production has moved to New York. I suggested to her that they could have their reflectors made in China or other countries to lower the price on the reflectors. I half-expected her to be offended by the suggestion but instead she laughed and said oh no, she doesn't think so because the company believes in keeping production in America.

I took a turn in the converstation by asking her about the 'whole RWC system' with the red led light display and the device to run it. She said the other companies does that but they do handle it and they charge $17,000 for the whole service per movie screen and get this, they don't install it, they just mail you the equipment and the theater has to install it themselves. WOW! $17,000 is much higher than I've reported in my previous blog at $11,000. I thanked the salesperson for the informative converstation and she referred me to check out the supplier of the captioning devices that nearly all the theaters have. I will call DTS sometimes this week and post an update about it.

Thursday, January 19, 2006

TIME Magazine.

I subscribe to TIME magazine. I've just received the January 23rd edition and on page 69, there's an one page article on '5,000 CHANNELS: TV ON THE INTERNET' and it features Apple iTunes, Google, AOL and Yahoo!. This article has made me send my first e-mail to TIME magazine and hopefully it'll get published in their 'LETTERS' section.

A realization has come to me that any time a publiciation touts the television or movie content being available on the Internet...We MUST reply back to the publication and spread the awareness that we're being denied of services where there's no captions provided online whereas they're provided on our television screen. Below is my letter to TIME magazine.

In reponse of January 23rd, 2006 issue of Time magazine on page 69 - titled '5,000 Channels: TV on the Internet'.

"Millions of deaf and hard of hearing people including those that use English as their second language are being left out of '5,000 channels: TV on the Internet' because not ONE of those companies mentioned - 'Apple, Google, AOL and Yahoo!' provide captions or subtitles on the TV or videos content provided online. I ask Time magazine and other media outlets to give us a voice that we're being denied of services and please push those 'so-called online leaders of the Internet' to caption/subtitle all of their videos provided online. It's common sense - those shows are captioned on our television screens hence it should be captioned on the Internet too."

Thanks,
Sonny

Wednesday, January 18, 2006

Rear Window Captioning System At $11,000!?!

Great news! I've just gotten off the video phone (VP) with the manager of my local movie theater in Macon, Georgia. The rear window captioning system (RWC) equipment has arrived and is in process of being installed. I'm very excited about this and I truly hope that readers of this blog will take up the intiative to contact their local movie theater chain and the headquarter often to have them put your theater on the top of the list of receiving RWC equipment.

However, there is one disappointing news. My local theater has 14 screens and I was initially told that two of the screens will be equipped with the RWC and 20 reflective windows but instead only one screen will be equipped with 14 reflective windows available. I asked the manager what happened with the cutback, the response was the costs of the RWC.

I checked around online without making phone calls. I found that the costs of a movie theater to receive a RWC system is at estimated $11,000 or more and the cost goes down a bit if they order more than one. I found this price to be eye-popping. I decided to search further around the web to find the manufacturers of RWC systems and I could only find one, Boston Light & Sound. Check the link and you'll see that they sell a single reflective window at $100 a piece. Whoa, expensive! As for the RWC system, they don't advertise it online but I'm pretty sure they manufacture and sell them...I'll be calling them tomorrow to find out more information.

Friday, January 13, 2006

Deaf/Blind Specialty License Plate.

As of January 1st, Georgia debuted 18 new specialty license plates to choose from along with over 40 specialty plates already available.

An idea came up to me recently about having a specialty license plate with the revenue coming from it to go to the deaf. How cool would that be? It could go to any designed deaf services available that pushes for it. My support would go for the state funded deaf schools in Cave Spring and Clarkston however I can't forget that the state also funds a blind school (here in Macon) thus I thought it would be best to be fair to include them. The more the plate sells the more money the schools receive.

If you know of any other states that have something like this? Please do comment. I recall my past Director of Human Resource at Gallaudet University had a specialty license plate that says 'Gallaudet Univ Alum'.

Monday, January 09, 2006

What An Experience.

Deaf peddlers with sign language cards is something I've heard of in my childhood days. I was naive to believe that they don't exist anymore until a few weeks ago, I've read a blog from deafdc.com about his experience of bumping into a MSSD graduate who was peddling in the Metro (subway) of Washington, DC.

I had my first experience with a deaf peddler last night at the Macon mall only to find out that this well dressed guy in dark blue corduray pants with tucked in off-white polo shirt wasn't deaf. He was making up signs and mostly gesturing. When I signed back to him, his eyes widen and he knew he got caught and quickly walked away from me only to bump into my wife in another store. The funny thing is that my wife is a vocational rehabilitation counselor for the deaf and she offered to help him find a job but she was also disappointed to find that he was faking his deafness.

Quickly, we made a stop at the customer service desk at the mall to report this "deaf" peddler and to be sure that they're aware that his deafness is an act. Within 15 minutes, this guy was caught and escorted off the premises. We waited a while to officially file a complaint to ensure this doesn't happen again in the future but a security officier never came to the customer service desk. Instead we received a business card of the security director of the mall's security services and we headed out for the night.

I called around lunch time today to follow up on this incident and to my pleasant surprise that this security director was a former security officier in the 70's at Gallaudet University in Washington, DC and he remarked that he still keeps in touch with Dr. Carolyn McCaskill, who is an awesome deaf studies professor that I've had. I had a nice chat with him and he said he wish he was working yesterday but he was off. He checked the security logs and he notified me that everything has been documented and the "deaf" peddler won't be allowed at the mall in the future.

As for advocacy, I will be writing an editorial piece to the city paper about my experience with a man faking his deafness to peddle sign language cards. I want general public to be on the look-out for this person and be aware that this act is offensive and degrading to the deaf community. However there may be true deaf peddlers out there and I'll let them know that money shouldn't be given to them because it promotes their behavior and there are social services out there to help them out.

Thursday, January 05, 2006

Communication Disorders.

Yesterday, I've gotten an e-mail, who complained that Minnesota State University, Mankato was teaching American Sign Language (ASL) I, II, and III under the Communication Disorders department. She felt that ASL should be taught under the Foreign Language department. This appears to be also the case at other college and universities.

This was new information to me thus I googled about it. I've learned that Communication Disorders is an medical term for a disease or condition that partially or totally prevents human communication. The defect can be in producing, receiving or understanding the communication as found in Wikipedia.

In my response to this person, I told her that I feel that changing this view is really out of our hands, BUT we can have a win-win situation by contacting the chairpersons of the Communication Disorders department, Foreign Language department and the Registrar's office to set up a meeting to have them to agree to offer ASL under Communication Disorders and the Foreign Language department both in order to allow students to earn credit from this class in whichever department they choose.

Wednesday, January 04, 2006

By the year 2030...

A friend of mine, Jose "Pepe" Cervantes from San Diego, California has proposed a solution for captioning in movie theaters to me. Instead of fighting the current movie theaters to provide captioning, he proposed to fight the future movie theaters that will be built. The idea is to lobby the state legislations to make it into a law that all future movie theaters must include captioning devices and variety of listening devices in thier building plans when a theater is built. Just like back in the early 1990s' when we had a law that went in effect that all television sets 13" or larger must have a captioning chip built in. Let's imagine if this law came in effect today, by the year 2030, the majority of the movie theaters out there will have captioning devices provided for us to enjoy. Pepe and I will be working together to propose this to our state legislature of California and Georgia in hopes that they'll take action on this. If you're interested in joining us in a piece of this action, please do e-mail me at sonnyjames(at)yahoo.com.

Tuesday, January 03, 2006

Toward A United America.

Shortly before Christmas, a history teacher and I discussed about America and its languages. He brought up that America should adopt the English language as its official language due to monies and quicker immersion of immigrant childrens in our schools with English. That's right, you read it here, America does not have any official recognized language.

English as America's official language isn't something I would care strongly enough to push for until few days ago, a light bulb went on in my head. If English became America's official language then we should PUSH for American Sign Language (ASL) to be America's official sign language! How about that!?! The bad news is that I've googled over the web that pushing English as America's official language has failed and failed over time...but if you're interested, here's a link you can check out.

This doesn't mean, the reality of having ASL as an official sign languge is dead. I've learned while our federal government doesn't have any official language BUT 29 states have recognized English as the official language. These 29 states presents us an opportunity to push ASL as the official sign language in those states. Georgia is one of them, I'll be checking out to see what I can do. To find the list of 29 states that recognize English as their official language, go to here.

"The one absolute certain way of bringing this nation to ruin, or preventing all possibility of its continuing to be a nation at all, would be to permit it to become a tangle of squabbling nationalities. We have but one flag. We must also learn one language and that language is English."
--Theodore Roosevelt

Thursday, December 22, 2005

Let's Push Apple Around.

I never thought, I would say this but lets push Apple around. Although, their computers are still in the 7% range for the worldwide computer use but as for their hottest product for the last few years - the iPod, it's in the 92% range for worldwide use.

At the last Macworld conference it came out with the newest generation - the Video iPod, where you can download tv shows and various of clips. We've all been clamoring for them to add captioning or at least subtitling capabilities just as the Playstation Portable (PSP) is able to show subtitles when you play movies on it.

Things first, we need as many feedbacks made about adding captioning/subtitling capbailites at this iPod feedback link. If you have not done it, do it. If you've already done it, do it again (why not?).

Second, the next Macworld conference coming up in few weeks from January 9th to 13th at San Francisco, CA. This event is a huge thing for Apple and their customers/fans. The CEO - Steve Jobs will be there. I urge all deaf and hard of hearing people that go to the conference, let's promote captioning/subtitles to be added to their Video iPods and see what they have to say in person.

Tuesday, December 20, 2005

2005 Deaf Blog Awards.

The polls have opened today for the best deaf blogs in variety of catergories. The voting will last a week and you can vote once per day, per ip address. I'm very excited about this because I'm reading great blogs by the deaf that I never knew was out there. Thus, I encourage you to go over to http://www.2005deafblogawards.blogspot.com/ not only to vote but to read everybody's blog and I'm certain that you'll add some of them to your favorites/bookmarks.

Monday, December 19, 2005

An Update on Idaho School for the Deaf and Blind.

Subject: Concerned for ISDB
Fr: Christine Ivie
To: Sonny
CC: Dwight Johnson

Dear Mr Wasilowski,

Thank you for your email regarding the School for the Deaf and the Blind. We appreciate your interest in education in Idaho for this specific population. The State Board committee to review education for
the deaf and the blind presented general recommendations to the Joint Legislative Oversight Committee and the State Board of Education this month. The committee's final report can be found on the State Board
website: http://www.boardofed.idaho.gov/

As you will find in the report, the committee has recommended that the Board appoint a workgroup to address each recommendation over the next two years. There are currently no recommendations for specific
programs, school closures, etc. The recommendations focus on a variety of education and funding issues designed to ensure access to good educational programs for students all over Idaho.

Please feel free to email any comments to the Board email or to my email and we will be happy to share your comments with the workgroup once it is established. Also, please feel free to email any additional
questions to me.

Sincerely,
Christine Ivie
Elementary Secondary Academic Officer
State Board of Education

Friday, December 16, 2005

Lower the Decibel (dB) Minimum?

Continued from my previous blog on Idaho School for the Deaf (ISDB).

I did a bit of asking around and checked online to see what makes Florida School for the Deaf and Blind (FSDB) stand out of other state residential schools. You may not know this but I believe that they are the largest deaf and blind school in America, I checked their website, they have nearly 800 students.

I was told of two things, Florida has a law where they promote deaf and blind students to attend FSDB over public schools and FSDB has the ability to recruit students whereas other schools don't have that ability.

Both things appear to be untrue because I have not found concrete proof of this. If any of you have further information, please do comment and please do send me a link if available.

BUT, I did find something that amazed me! The admission criteria to FSDB can be found here. Their decibel (dB) minimum for enrollment is at 30. Whereas I believe other schools decibel (dB) minimum is at 55, which is also the minimum requirement to be eligible for the Deaflympics.

To gain a better understanding of what the number of decibels (dB) represents.

Mild hearing loss: for adults - between 25 and 40 (dB), for children - between 15 to 40 (db)
Moderate hearing loss: between 41 and 55 (db)
Moderately severe hearing loss: between 56 to 70 (dB)
Severe hearing loss: between 71 to 90 (dB)
Profound hearing loss: 90 (dB) or greater.

Based on the findings that FSDB is the largest deaf and blind school in America and their minimum decibel for enrollment is at 30. This tells us that all other deaf schools should lower their minimum decibel requirements to increase enrollment.

Wednesday, December 14, 2005

ALERT - Idaho School for the Deaf and Blind Might Close.

I was recently alerted by a friend in Idaho that the Idaho School for the Deaf and Blind (ISDB) might close in a few years. For some time being, there has been committee meetings to discuss the future of the deaf and blind students in the state of Idaho and what to do with the state school in the town of Gooding (pop. 3,384).

Please go to these two links to read various documents about the possible closing of ISDB. http://www.legislature.idaho.gov/ope/publications/reports/r0503.htm and http://www.idahoboardofed.org/ISDB/index.asp.

I've read through the committee meeting minutes and reports. The bottom line for them is the declining enrollment of the school. If the enrollment number reverse then I'm more than certain that they will keep the school open. If you have any ideas of how we can increase the enrollment, please do comment.

Could someone explain to me what I've been hearing a bit about Florida School for the Deaf and Blind...that they have some kind of a law that promotes deaf and blind students to go to the state school over public school. Perhaps, this needs to be brought up for Idaho and other states.

Tuesday, December 13, 2005

Get Your Interpreter's Business Cards.

Interpreters regardless if they're with a school district, medical center network, or an agency...they are nearly always on the lookout for more opportunities. They are what is known as freelance interpreters, often they do not advertise but if you ask them for their business card, they'll give you one.

This may not be significant in large populated areas but in smaller populated areas where businesses and doctors office are smaller but employ more than 15 people per the ADA law. It is very important to keep those business cards because often we'll hear from the local business/doctor's office that they're unable to find an interpreter.

While that may be true but at what resources did they use? Give out copies or give them the contact infomation from the business cards over the phone or e-mail. This will greatly improve the chances of having an interpreter available. However, if there is none still available, I highly recommend calling the ADA's 800 number to file a complaint.

Some of you may not take this seriously because you can read and write well enough to exchange notes with your doctors or so. Please think of the others in your deaf and hard of hearing community whereas they cannot read or write well.

To wrap this up, here's a link to the Registry of Interpreters for the Deaf, Inc., (RID) searchable database to find interpreters or interpreting agency in your area.

Saturday, December 10, 2005

Georgia Council for the Hearing Impaired, Inc.

Last night, I had the opportunity to meet the new executive director of Georgia Council for the Hearing Impaired, Inc (better known as GACHI). His name is Tom Galey, he was very much welcomed at Macon by the local people. He was witty, open and was geninuely interested in who we are and what we do in our area.

In the brief sense of what I can tell you about GACHI is that they're very much like CSD of South Dakota. Tom Galey in fact worked for CSD before coming here. He has told us that his number one priority here is not only to be advocates for us but to have us to be self-advocates. I'm very excited with what he had to share and I will be in touch with him after the holidays to volunteer to help GACHI in the areas of self-advocacy.

Thursday, December 08, 2005

She's Inspired, I'm Inspired!

A new friend I made from Cave Spring, Georgia...checked out my blog for the first time yesterday, later that very evening, she visited a friend for dinner. Her friend talked about wanting to see the new movie that is coming out in theaters; "The Chronicles of Narnia: The Lion, The Witch and the Wardrobe."

And you know what? She told this friend about how I've gotten my local theater in Macon to receive a captioning device sometimes in 2006. She was inspired and she wanted to know how she could do it too. Hence, I'm inspired!

Here's how I did it and you can do it too in three steps.

1. Check out the movie theaters in your area. I picked the newest and the largest theater because I felt they were more likely to be receptive to receive a captioning device.

2. Add their phone number to your VP speed dial. Call them few times a month. Always ask for the manager, state your name and explain them about captioning in movie theaters and ask them to work toward receiving a captioning device.

3. You'll also need to find out their headquarter's phone number and add that to your VP speed dial. Call them few times a month. Ask for the customer service reprenstative, state your name and your specific movie theater's name and location then explain to them about captioning in movie theaters and ask them to provide your location with a captioning device.

Monday, December 05, 2005

Coming Soon to Macon, Georgia!

One of the very first activism I've done when I moved to Macon from DC in September, I called Regal Rivergate Cinema 14 to encourage and promote captioning. I've found that there's little they can do, because it's up to the Regal Cinema headquarters (in Knoxville, TN) to decide which Regal Cinema locations will receive the captioning device or not.

From September to present, I've called Regal Rivergate cinema 14 several times a month and to the headquarter's 865-922-1123 number to provide captioning at my location. To my delight, today, I was notified by the Regal Cinema headquarters that at their recently meeting; Macon, Georgia's Regal Rivergate Cinema 14 will receive the captioning device shortly in 2006. I'm thrilled that all my calls went heard. I encourage you all t do the same for your local movie cinema.

To add to this exciting news, check out an article that came recently came out today about movie theaters in New York/New Jersey area.

Friday, December 02, 2005

Hello Principals?

Last week, Wednesday, November 23rd...the day before Thanksgiving. I sent e-mails to principals (12) throughout two counties. I had hoped to hear from at least a half of them and as of today, I have not heard from one of them. Thus today, I've decided to send an e-mail to all of the school board members for those two counties and I hope to hear from them this time. Any suggestions?

I truly believe that having ASL classes in as many high schools possible across America will improve the lives of millions deaf and hard of hearing people. I hope you'll also send letters, e-mails, or spead the message in person to people of influence to have ASL classes everywhere.

Wednesday, November 30, 2005

An Article from NAD.

Eye on Washington
Keeping Up with New Technology
November 30, 2005 -- Vol. 4, No. 4

By Kelby N. Brick, Esq.
Director, NAD Law and Advocacy


The response from the last column on captioning was very positive. Many of you took action. Kudos to each of you. Those of you who have not-do so now at http://www.nad.org/captioningaction. Your comments showed how important captions are in each of your lives. Thanks to all who wrote. A select few are at the end of this column.

NAD Working on Broadband Bill

The NAD is working hard to pass a law in Congress on broadband. Broadband is high speed Internet. There are many things that we are trying to accomplish that will affect internet acces, relay access and video captioning access. We need your support.

The Telecommunications Act of 1996 was written almost 10 years ago. It is out-of-date. That is why Congress needs to re-write it in 2006. The U.S. House of Representatives has already started. Its Energy and Commerce Committee aims to have a bill by December. The Senate is moving more slowly -- and needs to be told to get going.

What we need right now is public support for key issues in the draft of th ebill that will make telecommunications more accessible.

Ask Yourself these Questions...

Do you use e-mail?
The current law doesn't discuss e-mail. Most people started using e-mail in 1997 or 1998, after the 1996 law.

Do you use Instand Messaging (IM)?
Most people started using IM in 2002 or 2003. (It's true -- it seems as if it's been around forever but it hasn't!)

Do you use a webcam, a video camera, or a video phone to sign to other people?
That's not covered in the law (again, no one was doing it in 1995).

Do you use your computer for relay calls?
The law as revised in 1996 expected you to be using a TTY.

Do you use Video Relay?
That's not covered under the outdated law.

Do you watch any streaming video -- like a video on your computer? Or a short version from a TV show? Some people even get short videos on their cell phones. None of this is captioned. That's perfectly legal now.

Do you feel as if you're paying enough, or even too much, for your services?
Universal service is the key to keeping costs down. Legislation is needed to protect and preserve universal service, especially in rural areas.

Do you want a law to change all that?
We've proposed some changes. The House of Representatives seems to indicate that they will support our proposal.

The House draft would:

* require that video be captioned. It would say that the same rules that now apply to broadcast and cable-cast programming apply to video steaming.
* outlaw "locking you in" and otherwise preventing interoperability of video relay.
* requires companies, as they design new products and services, t take steps to make sure they are accessible. This includes all kinds of communication services, including video, email and IM. So we won't face a future where e-mail "talks" to us instead of showing us text.

Here is How You Can Help! It's Easy!

You need to tell your Senators and Reprensentatives that our proposal is important and must be supported. It'll only take two minutes of your time but is very important to your access to technology.

Just go to http://www.nad.org/BroadbandBillAction and follow instructions.

Don't forget to spread the word.

Onwards and Upwards!

Kelby

NOTE: Eye on Washington information is a product of the NAD copyright 2005 National Association of the Deaf. This Eye on Washington may be copied, printed, and distributed freely with credit given to the National Association of the Deaf.

If you find this information beneficial, please consider joining the NAD!
http://www.nad.org/join