Monday, July 24, 2006

Wrap Up - Interpreter for the Doctor's Office

To make a long story short. I had to cancel my doctor's appointment due to my sudden move from Georgia to Minnesota. But nevertheless, I feel that this struggle to get an interpreter for the doctor's office was a success.

Let's review the lessons learned from this.
  • Doctor's offices often try to talk out of getting an interpreter. Be firm and clear that you require an certified interpreter.
  • Doctor's office often try to bait you by offering you an appointment without an interpreter with a sooner date versus a later appointment with an interpreter. Remain steadfast and request an certified interpreter at a sooner date and report this.
  • Doctor's office often claim that they can't find an interpreter. Have a list of the local and state-wide interpreter agencies prepared and give the office a copy. Contact your local deaf advocacy office for this list.
  • Have your local/state/national deaf advocacy agency's number on your speed dial and report the incidents immediately. They will contact the doctor's office on your behalf.
  • Have your insurance carrier's number on your speed dial and report the incidents immediately. They will contact the doctor's office on your behalf.
  • Check out www.ada.gov every now and then to refresh your memory on the Americans with Disabilities Act.

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